Past Incidents

At roughly 6PM EST time we started expiriencing network issues due to some sort of attack on our load balancer. Our firewall is dropping given requests, but it's too busy doing it's work, which causes service disruption.

We've been down for rougly 20 minutes, attack stopped, but it started happening again. Sysadmin team is on the issue.

EDIT: After another attack that caused about 8 minutes of downtime, we look stable now. One firewall rule was changed from REJECT to DROP, and NTP was disabled. Both of changes helped.

We're seeing NodePing reports about dating being a bit slower than expected.

Some of problematic queries have been moved off from master database to read from Cache and slave instances. This resolved the issue as far as we can see. There's more work to be done, but we shouldn't have any more service disruptions.

Sorry for the inconvinience.

RocketGate was under DDoS (distributed denial of service) attack at 4:08pm AST. The attack has not affected rebill transactions, only signups.