System operational

Past Incidents

10th February 2017

Payment RocketGate under DDoS

RocketGate was under DDoS (distributed denial of service) attack at 4:08pm AST. The attack has not affected rebill transactions, only signups.

Database (adult) a1 master change

We've had downtime of 15 minutes due to master change. This was supposed to be without any downtime (and likely would be), but one machine didn't have new network segment setup.

Maintenance will continue during the weekend (reorganization of master/slave hierarchy), but no downtime is expected.

9th February 2017

Database load during Happy Hour

Happy Hour on Adult database made a higher load, and we had performance issues. Everything was operational, but very slow. We're hoping to switch to new hardware as early as tomorrow morning (this upgrade was already being worked on since last issue, but took a long time due to reasons).

After the Happy Hour passed, everything was back to normal again.

8th February 2017

No incidents reported

7th February 2017

No incidents reported

6th February 2017

No incidents reported

5th February 2017

No incidents reported

4th February 2017

No incidents reported